Build Loyalty, Early!

Concerned about turnover? Of course you are, just like everyone else. Three examples I’ve encountered in the last 90 days show how some companies build loyalty early, when it really matters.

1) A new employee wants to take a week off, without pay, between finishing with their current employer and starting with the new one. The following week is a short week due to a holiday so the new employer would prefer that not be the starting week. Two weeks off without pay wasn’t really in the new employee’s plans. The employer’s solution – the new employee can have off both weeks, with pay!

2) A new employee is several weeks into training with a new employer when they begin experiencing serious complications from a previous Covid 19 infection. 10+ weeks later they are cleared to return to work. Guess what – never missed a paycheck from the new employer.

3) First week in their new role and a financial executive collapses from an undiagnosed pulmonary condition and spends several days in the hospital. The call from the owner of the firm isn’t to ask when he can return, instead he assures the new employee his recovery is most important and assures him his paychecks will continue and his position will be there when he returns.

These individuals took my call about a new opportunity but made it clear (very quickly I might add) they were interested only in seeing if they could help me with a referral. You want to build loyalty and reduce the likelihood of turnover? The time is now, before it appears your concerns are motivated by a recent rash of resignations.

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